Stephanie Santos Jewelers ships only in the United States! Feel free to email us at [email protected] with questions on shipping to specific destinations.
We are happy to accept returns within 15 days of placing your order.
Please read our Return Policy Page for more information.
Shipping cost is $8 and Free on orders above $100.
If you have issues with the tracking number, contact us, once your order has been shipped.
All taxes, duties, and customs fees are the responsibility of the recipient of the package. Though we cannot predict what your particular charges will be, you could contact your local customs office for more information regarding your country’s custom policies. Any Packages returned due to customs fee not paid, will be refunded minus the cost of shipping as Store-Credit.
We process your order as soon as is placed and may have a processing time of 3-5 business days or before it ships.
If there is an issue with your shipment, i.e. if your order arrives in damaged condition, please notify Stephanie Santos Jewelers ASAP.
You have 3 days to report any issues with shipping, after that time it is not possible to report shipment issues.
Once your order has been shipped and you have received your tracking code.
1. The shipping is certified & insured.
2. You must present an ID to receive your order.
3. Due the shippment is Certified & insired, the order may not be delivered because there was no person to receive the package. Please, contact us ASAP.
To pay by credit card, please select this payment option in the payment order and enter your details.
If you have Affirm account you can use it to pay the amount of the order in 4 Installments Interest Free.
If you have PayPal account you can use it to pay the amount of the order either by credit card or the prepaid system.
Stephanie Santos Jewelers reserves the right to modify the commercial offer presented on the website fishikii.us (modifications on products, prices, promotions and other commercial and service conditions) at any time.